Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Thank you very much. The picture is great. It looks almost as good as a photo. My husband was very touched. Thank you very much.
The wife!, | beautiful! We just got the canvases yesterday. They are beautiful. We will definitely order more from you and will tell our friends about the great work you do!
A happy cx, North Vancouver | WOW!!!!! I just received my 2 canvas prints. WOW!!!!! They look amazing. I can't express how happy this has made me. My kids are going to be ecstatic when they receive them at Xmas.
Thanks again
Elaine, |