Not Happy... The instructions and feedback messages would have to be a bit more friendly. There was no way of knowing if the order had been sent or received by you. Because of that I re-ordered and should not have. The picture arrived with the mounting hook on the wrong end. If I use the mounting hook then the picture is upside down.
Other than that the framing and photo is very good.
Rene Mathieu, Edmonton | great service... Thank you so much for such great service. Your frames always arrive surprisingly quickly and are beautifully made. Great customer service too, thanks!
Judy M., | LOVE THEM!! I order three 16x20 canvas prints, and we absolutely LOVE them. LOVE THEM!! They are exactly what I wanted, exactly what I ordered. The order only took a week and was packaged very good for shipping. We are very impressed and will definitely be ordering more pictures. Thank you!!!
Toni, Sherwood Park | Response was incredible I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario |